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Support for December 2017 Wildfire Victims
There were a number of wildfires throughout Southern California in December 2017, including in the communities of Bonsall and Fallbrook, including surrounding unincorporated areas, Camp Pendleton, Oceanside and Vista, all located in San Diego County.
Many of our customers lost their homes and businesses from the fires, and we are committed to working with these customers during this difficult time.
Here are various customer protections we are offering to those affected by the December 2017 wildfires:
Deposit Requirements: SDGE will waive deposit requirements.
Move-ins and move-outs: SDG&E will make every attempt to have service available to the customer on the requested day.
Disconnection Charges: SDG&E does not currently charge a disconnect charge. However, customers…
Smart Meters and Net Metering for Photovoltaic (PV) Solar Customers
Energy consumption is shown on your meter by bars or a 'pulse' running along the bottom of the display, right below the digital readout.
When You Get Power from Us
When the meter is running forward and you’re using energy from the grid, the bars will go from left to right.
This is also known as 'delivered power' coming from the utility. The delivered power is represented with a display identifier of "DEL".
Putting Power Back on the Grid
The bars go from right to left when the meter is running backwards and your system is putting energy back onto the utility grid.
This is known as 'received power' by the utility. The received power is represented by a display identifier of "REC."
You Won't See the Total Amount of Energy Produced by Your System
Your meter…
Start, Stop, or Move Your Service
Moving is hard enough. Let us help with these convenient options for making sure you have service, where and when you need it, or turning it off if you don’t.
Make an Online Request
Schedule your Start, Stop and Move requests online. Select your date, set up your appointment and provide some additional information. It’s that easy.
Once you’re done, your…
Tree Pruning & Removal
Changes of Address
Help us keep up with you by notifying us of any address changes.
If you’re the customer/account holder
If you’re the account holder and you’d like to have your SDG&E bill mailed somewhere other than your service address:
Call SDG&E at 1-800-411-SDGE (7343), or
Download and submit this form.
Changing the mailing address for someone else
If you’re requesting this service on behalf of a customer or co-applicant, the…
Resources
See Both Planned and Unplanned Outage Where You Live and Work
SDG&E DISCLAIMER: The outage data posted on this website is based on estimates and projections, and no representation is made that the posted materials are comprehensive or free from error. Particularly in emergency outage situations, the data available may be limited, delayed or not totally accurate -- as circumstances are constantly changing; for example, outages may continue to be displayed even though customer restorations are occurring. Individual customer restoration times are always subject to a number of individual variables that cannot be factored into the general estimates provided. During emergency or major storm conditions, outage restoration times may be listed with an asterisk until field estimates are updated. Although SDG&E will use its reasonable efforts to post the…