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Your Personal Pricing on Whenergy HourX
The hourly pricing on Whenergy HourX varies based on the forecasted energy demand. Each day, around
6 p.m., your day-ahead forecasted pricing1 will be posted. Your hourly pricing is specific to your account.
The blue bars indicate forecasted prices without surcharges. The orange bars indicate surcharges due to forecasted high-demand hours. The forecasted pricing on the chart is based on estimates and projections, and is for informational purposes only. All calculations are approximate and may include estimated or missing data. Please refer to your monthly bill for actual use information…
Our Proactive Approach to Fire Safety
Being prepared for an emergency is an ongoing effort and is one that SDG&E takes very seriously. For us, preparation is a key component of delivering safe and reliable energy. That is why we have created a Community Fire Safety Program within SDG&E that also stretches to the community as a whole.
This effort not only examines our system so that we can provide the safest means of delivering power to all our customers, but it also involves working with representatives from 40 different groups, including water districts, schools, the County of San Diego, fire agencies, telecommunications companies, disability rights groups, and residents, to ensure that proper communication measures are in place in the event that an emergency situation arises.
With all of our help we will work to prevent fires from…
SDG&E Transmission Owners Forum
SDG&E's Required Postings and Disclosures Regarding the FERC Standards of Conduct - Order 717
FERC Order 717, effective November 26, 2008, directs SDG&E, a Transmission Provider, to provide certain information on its Internet website regarding its compliance with the FERC Standards of Conduct. The following topics contain links to various types of information required by FERC Order 717.
Questions regarding this information should be directed to Paul Acosta at (858) 654-8273.
General Information
Organizational Structures
Written Procedures (pdf)
Information Disclosures
Information Disclosures
Non-affiliated Customer Consent for Information Sharing
There are no postings for this section.
Discretionary Tariff Actions
There are no postings for this section.
Support for December 2017 Wildfire Victims
There were a number of wildfires throughout Southern California in December 2017, including in the communities of Bonsall and Fallbrook, including surrounding unincorporated areas, Camp Pendleton, Oceanside and Vista, all located in San Diego County.
Many of our customers lost their homes and businesses from the fires, and we are committed to working with these customers during this difficult time.
Here are various customer protections we are offering to those affected by the December 2017 wildfires:
Deposit Requirements: SDGE will waive deposit requirements.
Move-ins and move-outs: SDG&E will make every attempt to have service available to the customer on the requested day.
Disconnection Charges: SDG&E does not currently charge a disconnect charge. However, customers…
Smart Meters and Net Metering for Photovoltaic (PV) Solar Customers
Energy consumption is shown on your meter by bars or a 'pulse' running along the bottom of the display, right below the digital readout.
When You Get Power from Us
When the meter is running forward and you’re using energy from the grid, the bars will go from left to right.
This is also known as 'delivered power' coming from the utility. The delivered power is represented with a display identifier of "DEL".
Putting Power Back on the Grid
The bars go from right to left when the meter is running backwards and your system is putting energy back onto the utility grid.
This is known as 'received power' by the utility. The received power is represented by a display identifier of "REC."
You Won't See the Total Amount of Energy Produced by Your System
Your meter…
Start, Stop, or Move Your Service
Moving is hard enough. Let us help with these convenient options for making sure you have service, where and when you need it, or turning it off if you don’t.
Make an Online Request
Schedule your Start, Stop and Move requests online. Select your date, set up your appointment and provide some additional information. It’s that easy.
Once you’re done, your…
Tree Pruning & Removal
Changes of Address
Help us keep up with you by notifying us of any address changes.
If you’re the customer/account holder
If you’re the account holder and you’d like to have your SDG&E bill mailed somewhere other than your service address:
Call SDG&E at 1-800-411-SDGE (7343), or
Download and submit this form.
Changing the mailing address for someone else
If you’re requesting this service on behalf of a customer or co-applicant, the…