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Help for Our Customers Who Need It Most
SDG&E offers important resources for our senior, disabled, and vulnerable customers. Remember, we’re always available to help.
Help for Those with Medical Issues
Our Medical Baseline program offers those with specific medical needs an additional amount of electricity and gas at the lowest rates.
See if you qualify
Bill Assistance for Low-Income Homes
Already, more than 275,000 households are benefitting from energy bill discount and free home…
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Protect Yourself from Extreme Heat and Outages
For our elderly customers and those with specific medical needs, extreme heat can literally be a life-or-death situation. Get notified about state-directed outages so you can make arrangements to stay cool and connected.
If you’re already enrolled in the Medical Baseline Allowance program, you’re already receiving notification of rotating power outages, so you don’t need to sign up again.
To get additional information, call us at 1-800-411-7343 and ask to be enrolled in the Temperature Sensitive Program.
You can also download an application.
551.61 KB
PDF
Temperature Sensitive Application
Temperature Sensitive Application
This extra reminder can help you or someone you know
If you’ve ever overlooked a utility bill or shut-off notice – or you know someone who has – try our Third Party Notification Plan. This free plan could help prevent loss of energy service for you or someone you know who is elderly, sick, homebound or often away.
Here’s how it works:
You choose a third party, such as a friend, relative, caregiver or community agency.
Both of you sign the application.
Anytime we send you a late-payment or shut-off notice, we’ll also send a copy to your designated third party.
The third party can then bring the problem to your attention, and may offer aid or advice, but is not responsible for paying your bill.
Download the application
The plan will remain in effect for as long as we serve you or until we receive a request to stop. Please notify us of…
Evento de Power Saver Rewards
Fecha 1 de agosto de 2023
Hora 4 p.m. a 9 p.m.
Prepárese para un evento de Power Saver Rewards
Gracias por sus esfuerzos para conservar energía durante este evento. Está haciendo la diferencia. A medida que California continúa experimentando una tensión en la red eléctrica debido a la alta demanda de energía, se ha programado otro evento de Power Saver Rewards.
Entendemos que cambiar el uso de energía no siempre es fácil, pero el Operador Independiente del Sistema de California (CAISO, por sus siglas en inglés) ha advertido que la situación sigue siendo crítica.
Al conservar electricidad o ajustar las horas en las que usa sus electrodomésticos de alta energía, puede apoyar la red eléctrica de California, reducir la posibilidad de cortes rotativos y también recibir $2 por kilovatio hora (kWh) por reducir el uso de energía.
Formas de ahorrar
Pre-enfríe su casa antes de las 4 p.m. y ajuste el termostato a 78° F, si la salud lo…
2024 Resource Adequacy Solicitation
RFP Announcements
Respondents are encouraged to check the RFP Website periodically for updates, notices, and postings. SDG&E will post all solicitation announcements, including scheduling changes or RFP amendments to this website. In particular, check the RFP website for (i) updates to RFP documents and (ii) posting of answers to submitted questions.
Latest News & Update
San Diego Gas & Electric Company (“SDG&E”) seeks to sell 2024 System and Local Resource Adequacy (“RA”) capacity products with or without Flexible attributes and Import Allocation Rights (if applicable) to load serving entities, marketers and generators (“Respondents”).
This website provides an overview of the market solicitation. Respondents are strongly encouraged to download the RA RFP Protocols document, available below, to fully understand all aspects of this RFP.
RA RFP Protocols
Products Solicited
Respondents may submit…
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Dear CARE Customer,
Congratulations! Your application or renewal for enrollment in SDG&E’s California Alternate Rates for Energy (CARE) Program has been approved. The CARE program provides qualified customers with savings of 30% or more. The savings will be reflected on your next SDG&E bill.
Although we are not asking for proof of your eligibility at this time, you may be asked to provide this information in the future. You must notify SDG&E if changes in your income status result in your ineligibility for the program. When necessary, SDG&E will contact you to renew your program eligibility.
In addition to the CARE program, you may qualify for the following programs and services:
Medical Baseline: People with certain medical needs can receive additional energy at the lowest rate. For more information visit sdge.com/medicalbaseline or call 1-866-463-0070.
Low-Income Home Energy Assistance Program (…