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Help to Keep Seniors Living Independently
If you have a senior friend or loved one who needs a little extra help, we can refer you to support services to help them stay healthy and independent. We partner with Aging Independent Service so seniors can get the help they need.
If you know someone, age 62 and over, who:
Appears to be ill, disabled, disoriented, or confused
Appears to be/lives in an unhealthy environment
Call us at 1-800-411-7343.
Community Fire Safety Program
Being prepared for an emergency is an ongoing effort and is one that SDG&E takes very seriously. For us, preparation is a key component of delivering safe and reliable energy. That is why we have created a Community Fire Safety Program within SDG&E that also stretches to the community as a whole.
This effort not only examines our system so that we can provide the safest means of delivering power to all our customers, but it also involves working with representatives from 40 different groups, including water districts, schools, the County of San Diego, fire agencies, telecommunications companies, disability rights groups and residents, to ensure that proper communication measures are in place in the event that an emergency situation arises.
With all of our help we will work to prevent fires from…
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Fire Prevention Plan
Evacuation Plan Checklist
Use these checklists to ensure you and your family stay safe before, during and after emergencies.
Before an Evacuation
Plan how you will evacuate and where you will go if you need to evacuate.
Identify a number of places you could go in an emergency, for example family or friends’ homes.
Be familiar with alternate routes and other means of transportation out of your area.
Develop a family plan so that you can maintain contact and re-unite if you are separated.
Assemble supplies that are ready for evacuation.
If you have a car, keep a half tank of gas in it at all times in case of an unexpected…
Protecting Yourself Online
Passwords
Passwords are your keys to protecting personal information you keep in My Account.
Always choose a strong password that is easy to remember and difficult to guess. Use a combination of uppercase and lowercase letters, numbers and special characters in your password
Consider using a passphrase since longer passwords are generally stronger than shorter ones and use a mnemonic to help remember it.
Mnemonic: Gettysburg Address
(“Four score & seven years ago…”)
Good
www.4score.seven
(16 characters)
Better
4s&7@gettysburg.gov
(19 characters)
Even better
4ourScore&7evenYearsAgo
(23 characters…
High Usage Charge
High Usage Charge Eliminated
As part of ongoing rate relief, the California Public Utilities Commission approved SDG&E’s request to eliminate the High Usage Charge effective June 1, 2021.
Previously, SDG&E’s residential customers on eligible pricing plans would be subject to paying the High Usage Charge if they used energy above 400% of their baseline allowance.
What to expect on your bill
In April 2021, SDG&E upgraded its My Account and billing system to better serve customers. Additional steps are being taken to remove any reference to the High Usage Charge on customer bills. While we reprogram this aspect of the bill production, customers on the standard DR pricing plan may see references to the High Usage Charge on their monthly statements until these bill changes are finalized.
It is important…
Try Our Baseline Calculator
Have your bill handy and check out how increased energy use can make a big difference in your bill. You can enter different energy use amounts to see how rates rise in the tiers.
Try the calculator
Online resources to help you protect yourself.
Securing Our eCity provides information to San Diegans on how to stay secure in cyberspace.
Identity Theft Resource Center provides information on how to avoid falling victim to identity theft.
CyberHive is an incubator and shared workspace for companies building cybersecurity products and services.
By clicking the link, you will leave www.sdge.com and transfer directly to the website of a third party which is not part of SDG&E. The Terms and Conditions…
Electric Distribution Engineering Manuals & Guides
Service Standards and Guide Manual
Service Standards and Guide Manual
95.97 MB
PDF
Construction Standards: Overhead
Construction Standards: Overhead
137.85 MB
PDF
Construction Standards: Underground
Construction Standards: Underground
Electric Distribution Design Manual
Electric Distribution Design Manual
Unmetered Services
Unmetered Services