Home Energy Report Program

SDG&E residential customers energy insights and tips report to manage energy use and your energy bill.

Home Energy Report

What Is the Home Energy Report Program?

The Home Energy Report (HER) program is designed to help residential customers track their energy use. The program can help customers get a better understanding of where their energy is being used, which can help manage energy costs. Here are some features to help you understand how this program works for you.  

Similar Home Comparison 

Customers can see how their energy usage compares with other similar households based on a number of attributes such as: 

  • Similar location 
  • Home type 
  • Home size 
  • Home heating type 

Your Top Appliances 

Customers can see which appliances in their home are using the most energy. Your Home Energy Report includes a QR code that links to your customer profile where you can update the appliances that are being used most frequently in your home. Additional features of the report include an overview of your bill summary and history plus recommendations on how to manage energy.  

Your Energy Insights Dashboard 

Review energy insights and my recommendations which provides energy savings tips tailored to your home or improve your similar homes comparison and energy insights by updating your Home Energy profile. 

Update your profile to make these reports work for you by logging into your personal energy insights dashboard using the QR code on your monthly notification or sign in using your SDG&E username and password.

Your Energy Insights Dashboard

FAQs

About the Home Energy Report Program

Most people are eager to make their home more efficient and save money, but they're not always sure how. SDG&E is providing you with new information about your energy use through the Home Energy Reports program. It's part of our ongoing efforts to help our customers save energy and money. We welcome your feedback. Please contact us at esc@sdge.com with your comments or suggestions. 

We want to help you save energy and lower your energy bill. You are among a randomly selected group of SDG&E customers included in the Home Energy Reports program, which is designed to help meet this goal. 

The Home Energy Report provides personalized information about your energy use and smart ways to make your home more efficient. The report will help you make informed choices to save energy, trim your energy costs and make your home more energy efficient. 

Each report includes the following: 

  • Information on Energy use: You will be able to see your detailed energy usage pattern and usage consumption by appliance type. 

  • Comparison with customers in similar homes to compare your energy efficiency. 

  • Personalized insights and recommendations based on your usage at the appliance level to save energy, including information on rebates and other programs we offer. 

Learn more about how to save energy at sdge.com/MyEnergy. The U.S. Department of Energy, the American Council for an Energy-Efficient Economy and ENERGY STAR® are also good, independent resources. 

Yes. The reports are provided to help you understand your home energy use, save energy and reduce your energy costs. If you would like to opt out, you can do so by contacting us at esc@sdge.com with this subject line: HER Opt Out - Your name & address.

About the Similar Home Comparison

Similar Home Comparison is an insight that allows you to benchmark your energy usage against that of similar homes.

We determine similar homes to yours based on their geographic location, local climate, predicted heating type, and type and size of homes (if available) compared to your home. To improve the comparison, you can access your Home Profile Survey from the email to provide more home and appliance information. 

While the homes included in your similar homes group provide a good indication of typical energy use for comparison, some factors can affect how your energy use stacks up against those homes. For example, if the number of people living in your home is greater than average, or if you have equipment such as a hot tub, swimming pool or multiple refrigerators, your energy use could be higher than your neighbors. You can provide additional information about your home by filling out your Home Profile Survey. 

The most efficient households rely on a variety of energy-saving strategies. They may use a programmable thermostat to manage heating and cooling costs, turn off lights and electronics when not in use, wash laundry with cold water, and always run full loads in the dishwasher, clothes washer and dryer. The Home Energy Report provides you with your own strategies to help you make your home more efficient. 

The square footage that we use for your Home Energy Report is based on public data about your home, which was collected from your county assessor's office or other public records. If the square footage on your report is missing or incorrect, you can update it online by taking the Home Profile Survey. 

Terms & Conditions

The Home Energy Report pilot program is hosted by Bidgely, Inc. This program is funded by California utility customers and administered by SDG&E under the auspices of the California Public Utilities Commission (CPUC), through a contract awarded to Bidgely, Inc. California customers who choose to participate in this program are not obligated to purchase any additional services offered by the contractor.

SDG&E does not guarantee results from recommendations. SDG&E does not endorse or warrant any manufacturer's products and shall not be liable or responsible for claims arising out of the purchase and installation, use or performance of the product.